FREQUENTLY ASKED QUESTIONS

Are your quotes free?

Yes, we provide free, no-obligation quotes for all our services.
Do I need to be present when you are quoting?

Not at all! You can simply send us a description and/or photos of the job, and we’ll assess the site. If we need more details, we’ll give you a call.
What is stump grinding, and is it included in tree removal?

Stump grinding is a separate service that is not automatically included with tree removal. If you’d like us to grind the stump after a tree is removed, please let us know, and we’ll provide a quote.
To what value does your insurance cover?

We are covered up to the value of $10,000,000 in liability insurance for your peace of mind.
What happens if it rains on the day of the job?

We monitor weather conditions closely and will reschedule your service if necessary for safety or quality reasons. We’ll keep you informed and make sure to find a convenient time for you.
Do you offer emergency services?

Yes, we provide emergency tree removal and storm damage services. If you need urgent assistance, don’t hesitate to contact us on 021 035 5054.
Do you provide mulch from tree removals?

Yes, we can chip the tree into mulch and leave it on-site, or if you prefer, we can remove it. Just let us know what works best for you!
Can you remove hazardous or diseased trees?

Absolutely. If you have a tree that’s diseased or poses a safety risk, our team is fully trained to safely remove it and prevent any further issues.
How much does it cost to remove or trim a tree?

The cost of tree removal or trimming depends on several factors, including the size, type, and location of the tree, as well as the complexity of the job. We offer free quotes to assess your specific needs and provide an accurate price. Contact us for a tailored estimate.
Do you do work around powerlines?

Yes, we can safely work around private powerlines that run from the street to your house. However, high-voltage lines that run along the road are managed by Vector, and any work near those lines must be coordinated with them. If you have concerns about powerlines, let us know, and we can provide the necessary advice.
Can you retrieve items stuck in a tree?

Yes! We have often helped our clients retrieve drones from trees. We can bring them down securely and safely.